Rippin' It!

Steve White Motors, Hickory North Carolina.  A dealership I would probably avoid based on the attitude of an employee who posts on the Challenger forum Challengertalk.com.

This all started with a post about a guy that saw a new Challenger advertised by a dealership so he stopped by to see the car only to learn it was loaned out for the weekend to a dealership employee.  Not a big deal yet, this sort of thing happens.  Although the dealerships think of these “loaners” as new its up to the buyers to decide.

So where this goes bad is when the SW employee tries to justify this practice by saying that those of us that disagree with this practice “live in an imaginary world”.  Okay, point #1.  Saying things like “you live in an imaginary world” is both insulting and designed to inflame.  Score -1 for Steve White Motors.

Next the same SW employee points out that Challengers are not $1M Veyron’s they are just a “22K to 50K car”.  Point #2.  Although Steve White and company may think its just a “22K to 50K” car its my $22K to $50K and that means something to me, even if it doesn’t to them.  That statement is both telling about Steve White’s attitude in general and also insulting.  Score -2 for Steve White Motors.

Next, after the discussion continues, the Steve White employee comments, “you don’t have to buy it, but every one gets sold”.  Not a big issue with this statement although it has a slight twang of F-you if you don’t like it.  Score – 1/2 for Steve White Motors.

The discussion continues with the Steve White employee commenting…

do you have any idea the amount of hours work by a successful typical manager in a dealer???  its a helluva more than 40 hours a week

I’ll break this one down.  First I could give a crap less how many hours you choose to work in your chosen profession.  Aside from that, this is a blatant example of placing your business in front of your customers.  Has Steve White considered how many hours we worked to purchase our measily $22K to $50K cars?  Because these statements seem pretty clear, Steve White employees feel they are more important than the customer, I’ll give Steve White Motors a -10 on this one.

Next comes, “keep buying that Toyota or Kia, sooner or later you will cease to have a job, its coming really fast”.  In other words, even though we give a crap less about the customer you should buy from us because its American.  Sorry but that statement is factually incorrect, in that many Toyota models are more “made in America” than the Dodge LX/LC lines (made in Canada/Mexico).  More than that, the statement seems to imply a sense of entitlement in spite of a complete lack of respect for customers.  Score, another -10 for trying to use the flag improperly.

After getting disagreement the SW employee responds with “your absolutelly right, im wrong, I give but i’ll keep driving my demo, every day”.  Sorry, that nothing more than a polite “go F yourself” comment.  Nice advertisement for Steve White Motors.  Score, -25 for the F You attitude.

The funny thing  (in a sarcastic way) is many dealerships won’t even let a potential customer test drive an SRT because they don’t want to put miles on it, yet Steve White Motors apparently feels its quite alright for their employees to beat on the “new” cars.

Sorry, but Steve White Motors would be a dealership I would avoid at all costs as a customer.  Apparently working there certain includes a sense of entitlement though.